Privacy Policy

Welcome to Kinster Coffee("we," "our," "us"). This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website and purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order or interact with our website, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Order details and preferences

b. Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on the website

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website traffic.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Manage shipping and delivery
• Communicate order updates and support
• Improve our website and customer experience
• Send promotional emails, only if you opt-in
• Prevent fraud and ensure platform security

3. Sharing of Information

We may share your information with trusted third parties, including:

• Payment providers such as Razorpay or Stripe
• Shipping and delivery partners
• Analytics and service providers
• Legal authorities, when required by law

We do not sell or rent your personal data to third parties.

4. Payments

All payments are processed securely through third-party payment gateways.

We do not store your debit/credit card details. Payment information is handled directly by the payment provider in accordance with their privacy policies.

5. Cookies & Analytics

We use cookies and tools such as Google Analytics to:

• Understand user behavior
• Improve website performance
• Personalize user experience

You can control or disable cookies through your browser settings.

6. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Maintain business records

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, please contact us.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information.

However, no online system is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Grievance & Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or your data, you may contact us at:

Email: connect@kinstercoffee.in

We will acknowledge your request within a reasonable timeframe and aim to resolve it promptly.

13. Legal Compliance

This Privacy Policy is governed by applicable laws in India, including the Digital Personal Data Protection Act, 2023.

By using our website, you consent to this Privacy Policy.